Coinbase Trading Disrupted as AWS Data Center in Northern Virginia Faces Cooling Failure
A cooling system malfunction at an Amazon Web Services facility in Northern Virginia has caused service interruptions for Coinbase and several other prominent platforms such as FanDuel, AWS reported.
The cloud computing division of Amazon announced on Friday that efforts are underway to return temperature levels to normal at one of its Northern Virginia facilities, following a cooling system failure that has affected Coinbase's trading operations and disrupted various other online services.
"We are observing early signs of recovery. We continue to work towards restoring temperatures to normal levels and bring impacted racks back online in the affected Availability Zone (use1-az4) in the US-EAST-1 Region," Amazon Web Services said in a status update on Friday at 5:11 am UTC.
The service disruption has significantly affected Coinbase, which ranks among the world's largest cryptocurrency trading platforms, with the company reporting that users were experiencing "degraded performance." American sports betting operator FanDuel also confirmed being affected by the infrastructure issue.
The service interruption has resulted in certain Coinbase users being prevented from completing transactions through both the website and mobile application. The cryptocurrency exchange stated that its technical teams are actively working to bring services back to normal operation and emphasized that all customer funds remain secure.
"We will begin the process to re-enable trading on our markets shortly," Coinbase said. "All markets would be placed in 'Cancel Only' mode before we move to re-enable trading."
In an earlier update on Friday, AWS reported it was making "incremental progress to restore cooling systems" following an incident in which one of its data center facilities experienced elevated temperatures beyond normal operating parameters.
The company further explained that an electrical power failure connected to the overheating incident had affected physical hardware components, which could result in services dependent on that hardware experiencing performance degradation. As part of its recovery strategy, AWS indicated it had redirected network traffic away from the affected availability zone.